Sutton Council uses new technology to look at disabled parking bay use

16 September 2021

Sutton Council is deploying sensors to help monitor the usage of disabled parking spaces around Sutton Town Centre.

The Council, together with UK-based provider IoT Solutions Group, will be trialling an Internet of Things solution (IoT) as part of the South London Partnership’s InnOvaTe Project to accurately report on the usage of disabled parking spaces around the town centre. The move will help to give disabled bay users a voice as part of any future development or road change plans in Sutton Town Centre.

While making roads in the borough more pleasant for walking and cycling is a priority for the Council, it is also vitally important to ensure that appropriate provision of disabled parking is continued. The Council is often asked to consider the relocation of disabled bays when new developments or road changes are proposed. 

It has been difficult historically though to collect accurate information on the bays’ usage as evidence may be anecdotal or CCTV footage unclear. 

The sensors will be placed in disabled parking spots and will provide vital data on the usage, frequency and duration for which the space is used. This will help the Council make informed decisions during development or consultations and ensure disabled bay users can still park in the town centre when any road layout changes to improve the pedestrian experience are proposed. 

Data collected from the sensors will be anonymous and in compliance with all GDPR policies and the project team’s Transparency Principles.

Councillor Manuel Abellan, Chair of the Environment & Sustainable Transport Committee at Sutton Council, said: 

“We are excited to be working with IoT Solutions Group to trial these sensors as they will provide the Council with information on when and how often disabled parking bays are occupied.


“We hope that as a result of this trial our teams will be able to understand the true usage of the spaces. We will also be engaging with residents and those who use the spaces ahead of future decisions, as their voices and experiences are important to us.”

Emma Mahy, CEO of IoT Solutions Group, said:

“Our aim at IoT Solutions Group is to use technology for good, so we are delighted to have been selected to continue our partnership with Sutton Council in addressing this important requirement.


“Innovative approaches, such as our smart parking solution, allow councils to make more informed decisions in a cost effective way that was not possible before the dawn of technologies such as IoT.


“We look forward to continuing this work with the team at Sutton to help enhance the lives of disabled residents and visitors.”

About the InnOvaTe Project

South London Partnership is working with London Councils to deliver an exciting and innovative “Internet of Things” (IoT) project across the five south London Councils of Croydon, Kingston upon Thames, Merton, Richmond upon Thames and Sutton.

This initiative is funded by the Strategic Investment Pot (SIP) as part of the London Councils Business Rates Retention scheme which is administered by the City of London Corporation, and hopes to improve people’s lives through the delivery of a multi-purpose Internet of Things (IoT) platform, which will connect various sensors across borough boundaries.

The project is led by Sutton Council, which was selected to oversee the project on behalf of the other boroughs.

IoT Solutions Group 

IoT Solutions Group is an end to end IoT solutions provider focused on providing real-time insight based on remote situational data collection. With offices in Watford and Bournemouth, they work with a range of clients across the private and public sectors to transform service effectiveness and efficiency in areas that include waste management, parking, social care, housing maintenance and compliance. More information can be found at

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