Project Use Cases
What are “use cases”?
Use cases are trials or pilots that have been deployed to address a specific problem, challenge or opportunity. They are typically run for a period of 12 months and will look to utilise the “Internet Of Things” (IoT) as a technology to gather new data in order to support smarter outcomes and insights.
Each use case will have a unique challenge it is trying to resolve and may be deployed across multiple council services and even more than one London borough.
Use cases have been designed with the challenge (outcome) as the starting point – this is so that less emphasis is placed on the technology than on the benefits of the solution. The South London Partnership (SLP) are trialling a range of IoT based solutions across Croydon, Kingston, Merton, Richmond and Sutton all with the aim to learn about how the technology can be adopted for Local Authorities in the future.
The data obtained from the use cases may then feed into decisions or recommendations, which lead to improved economic growth, support local businesses or help people live better, healthier, independent lives for longer.
How are they helping residents and businesses?
Each use case is expected to support the generation of positive outcomes for residents and local businesses, or help the Council to operate in a more efficient way.
These challenges may have existed before COVID, but some will be a new issue that COVID has created. Data in itself is of limited benefit but when it’s correctly interpreted it can help target interventions.
Examples of these are to identify declining activity within vulnerable residents, fuel poverty, tackling the continuous issue of fly-tipping and flooding; and gaining insights into the quietest times for shopping to help our more vulnerable residents feel safer when going out.

Sutton Council tackles flooding with cutting-edge early warning system
Sutton Council has installed cutting-edge sensors to tackle future flooding in the borough.
Current Use Cases Deployed
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Disabled Parking Bays
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Digital Town Hub
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Cambridge Road Estate Regeneration
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Car Park Control Barriers
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School Air Quality Monitoring
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Cycle Route & Riverside Footfall Monitoring
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Gullies & Culverts Monitoring (Early Warning Flood Alerting)
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Social Distancing & Traffic Insights
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Covid-19 Early Response
Smart parking sensors trial to begin helping to assist residents and improve air quality
Richmond Council is rolling-out digital sensors as part of a one-year trial to bring smart parking to some parts of Richmond upon Thames.
Innovative air quality and traffic sensors rolled out in Merton in line with COP26
Merton Council is installing air quality sensors in priority locations around the borough in November to support its ambition to tackle toxic air pollution and make Merton a net-zero borough by 2050.
Council to tackle fly-tipping through innovative technology
Sutton Council has partnered with the technology communications company, Vodafone, to install cameras in order to catch and prevent people from fly-tipping.
Sutton Council to address parking issues in Beddington Park
Sutton Council will trial technology to address the increased use of Beddington Park’s Church Road entrance.
Sutton Council to introduce modern ways of monitoring local parks
Sutton Council will partner with Internet of Things (IoT) company North to monitor the parks’ usage and help support the management of its facilities.
Sutton Council uses new technology to look at disabled parking bay use
Sutton Council is deploying sensors to help monitor the usage of disabled parking spaces around Sutton Town Centre.
Croydon Council pilots mobile app for their Love Croydon, Shop Local campaign
Free apps that enable residents to get the best of their local area, straight to their phone, are being piloted as part of the Love Croydon, shop local campaign.
New sensors to discourage anti-social behaviour at Cambridge Road Estate
Kingston Council is rolling-out digital sensors to support the management of empty properties at Cambridge Road Estate, in partnership with IoT solutions specialist North.
Sutton Council seeks to reduce fly-tipping and illegal encampments in the borough’s car parks
Sutton Council is deploying sensors to help combat fly-tipping and the rise of unauthorised access in the borough’s car parks.
Mayor announces increase in air quality monitoring on Clean Air Day
London’s network of air quality sensors is continuing to grow with an additional 131 air quality sensors set to be installed at hospitals, schools and other priority locations making it easier for all Londoners to access reliable, localised, real-time air quality data.
Sutton and Kingston Councils to use AI technology to improve understanding of the use of cycle lanes
The councils will partner with Vivacity Labs to review and monitor use of existing cycle routes in both their areas.
Smart sensors will give new insights into people and transport movements in the borough’s busiest areas
Richmond Council is rolling-out digital sensors to provide insights into active travel and pedestrian movements, to inform planning to improve the road network and urban environment and help make the borough smarter, safer and more sustainable.